Returns & Exchanges
At Better Herbs, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unwashed and unworn apparel in its original eco-friendly packaging, ensuring all designer tags remain attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and secure it firmly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.